flowres.io - the best platform for online focus groups

Run online focus groups flawlessly

Online focus groups are moderated group discussions held over video instead of in a facility. A moderator guides the group while clients watch from a private backroom. flowres.io runs them on Zoom, with recruitment, transcription, AI analysis and slide export in the same workspace.

flowres observer backroom
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Why flowres.io?

From backroom to insight – find it all in one place.

flowres.io is purpose-built for online focus groups, virtual focus groups, and online video focus groups, giving researchers, agencies, and brands everything they need to run faster, qualitative research, using smarter workflows.

Unlike general-purpose video tools, flowres.io's virtual focus group platform is built specifically for market research. That means: private observer backrooms, fraud-proof recruiting, SOC 2 security, and AI-powered analysis that turns hours of footage into rich, actionable insights, in minutes.

flowres.io has helped agencies achieve 72% cost efficiency in online qualitative fieldwork.

Explore the Virtual Focus Group platform →

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Moderator and backroom experience

  • Keep backroom chat private from the group, with observer notes time-stamped to video
  • Share hi-res stimulus, zoom in/out, run quick polls, and whiteboard in real time
  • Get automatic transcripts with speaker labels, one-click highlights, and clip reels searchable across sessions

Recruiting reach and participant quality (Coming soon)*

  • Reach participants nationwide across states and DMAs, with B2B feasibility and language access
  • Screen out fraud with device/IP checks, hidden screener items, and duplicate prevention
  • Set realistic show-rate expectations and over-recruit where needed

Security, privacy and data governance

  • Meet SOC 2 (Type II) standards with encryption in transit/at rest, SSO/SAML, and role-based access
  • Control retention and deletion of raw videos, clips and transcripts
  • Stay U.S. privacy-ready with CPRA/CCPA and GDPR compliance, for multi-region work

Consent, recording and U.S. compliance

  • Collect informed consent aligned to the U.S. Common Rule (45 CFR 46) with e-signature workflows
  • Follow all-party recording norms across states and confirm consent verbally in every session
  • Handle healthcare research with HIPAA readiness, BAA on request, and documented PHI handling

Accessibility and inclusion

  • Run sessions with live captions and export transcripts in standard formats like Word & Excel
  • Navigate with a WCAG-aligned interface, keyboard support, screen reader compatibility and VPAT available
  • Offer interpreting and language options with alt text for all shared materials

Incentives and U.S. tax workflow

  • Pay participants quickly via ACH, digital gift cards, or PayPal with exportable logs
  • Manage minor participation with parent/guardian consent and appropriate payout handling

Online vs in-person focus groups

Factor
In-Person Focus Groups
Online Focus Groups with flowres.io
Geographic Reach
Limited to local markets
Nationwide + global, 19+ languages
Cost
High because of venue, travel, logistics
Up to 72% more cost-efficient
Recruitment (feature coming soon)*
Manual, geographically constrained
Fraud-proof, DMA-level targeting
Transcription
Manual, slow, expensive
Automatic, AI-powered, speaker-labelled
Observer Access
Backroom seating only
Unlimited remote observers via flowres.io backroom
Analysis Speed
Months
Days to weeks, with flowres.io’sAI capabilities
Security
Physical security only
SOC 2 Type II, HIPAA-ready, CPRA/CCPA

flowres.io vs other online focus group platforms

Feature flowres.io Discuss.io Quillit (Civicom) General Video Tools
Transparent Pricing Available via email submission Not available Not available Yes (Publicly listed)
Starting Price $70 per credit $199 for IDI / $299 for Groups $225 per IDI / $425 for Groups $0 - $20 (Basic/Pro)
Video Platform Built on Zoom (Native feel) Own technology (Learning curve) Own technology (Learning curve) Native (Zoom/Teams/Meet)
AI Enabled Agentic AI (Plans, analyzes, & cites) Generative AI (Summaries & personas) AI Assistant (Chat with data & grids) Varies (Basic summaries only)
Client Backroom Yes (Internal chat & privacy mode) Available Available No (Requires workarounds)
Video Clipping Available Available No Available No (Manual editing needed)
Analysis Grid Chat & Grid (Top rated) Chat format only Chat format only No

See why researchers choose flowres.io over the competition:

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We are members of leading market research organizations

Case Studies

FAQs

flowres.io is built for any organization involved in qualitative research, full-service market research agencies, boutique agencies, universities, government/private institutions, panel providers and data collection partners.

By default, flowres.io is integrated with Zoom. For large-scale enterprise customers, we are tech-ready for integration with Google Meet & MS Teams.

We offer automated transcription across English and major languages at industry-standard accuracy. On a need-to-use basis, we also provide human proofreading services for transcripts of online focus groups.

flowres.io is designed to be cost-effective with flexible plans. Request our prices here

flowres.io is built with collaboration in mind. We allow unlimited users including your suppliers per flowres.io purchase.

flowres.io is purpose-built for qualitative research. Unlike general video tools, it includes a private observer backroom, AI-powered transcription and analysis, fraud-proof recruiting support, SOC 2 security, and 24x5 live support, everything a virtual focus group demands, in one platform.

When you run an online video focus group on flowres.io, the session is automatically recorded and transcribed. Observers watch from a private backroom. After the session, AI instantly generates summaries, highlights, and clip reels so your team can debrief in minutes, not days.

flowres.io is SOC 2 Type II certified, with encryption in transit and at rest, SSO/SAML, role-based access, and full CPRA/CCPA compliance. For healthcare research, we offer HIPAA readiness and BAA on request.

We provide onboarding assistance, free meeting help for the first couple of sessions, and dedicated 24x5 support. Expect answers within 5 minutes. Dedicated on-session support is available at $50 for IDIs and $125 for focus groups.

Simply sign up for a free trial or book a demo with our team. You can also explore our Market Research Software platform for a full overview of flowres.io's capabilities.

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