This User ‘Terms and conditions’ Agreement (the “User Agreement”) describes your rights and responsibilities when using our online project management tool (the “tool”) and services (the “Services”). Please read them carefully.

This User Agreement is entered into by and between myMRPlace INC,  (“myMRPlace INC” or “Company”) and the entity or person placing an order for or accessing the Services (“User”, “User” or “you”). If you are accessing or using the Services on behalf of your company, you represent that you are authorized to accept this Agreement on behalf of your company, and all references to “you” or “User” refer to your company too.

By indicating your acceptance of this User Agreement or visiting our website and accessing the information, resources, services, products, and tools we provide, you are agreeing to be bound by all terms, conditions, and notices contained or referenced in this agreement. If you do not agree to this agreement, please do not use any services. For clarity, each party expressly agrees that this agreement is legally binding upon it.

In the event that the terms of a separate Agreement signed between flowres.io and you conflict with this User Agreement, the terms of that Agreement shall govern.

This agreement contains mandatory arbitration provisions that require the use of arbitration to resolve disputes, rather than jury trials.

To the extent prohibited by applicable law, flowres.io does not allow the use of our Services by anyone younger than 18 years old.
We reserve the right to change the User Agreement from time to time without notice. You acknowledge and agree that it is your responsibility to review this User Agreement periodically to familiarize yourself with any modifications. Your continued use of this site after such modifications will constitute acknowledgement and agreement of the modified terms and conditions.

PRIVACY STATEMENT

Please review our Privacy and Cookies Policy for more information on how we collect and use data relating to the use and performance of our websites and products.

Background

Our platform enables users to collaborate with various external and internal stakeholders including consumers. for the purpose of managing their research project and derive insights from their market research studies.

A person who uses the Services in order to manage one or more studies is referred to in this User Agreement as a “User”. A person that is employed as participant for the research purpose is referred as ‘Participant’

Users can recruit or include their own Participants on the Platform or they can request flowres.io to do the recruitment for them. In addition, User may also hire from flowres.io other Professional like moderators, interpreters, translators, transcribers, report writers and other services.

Services

flowres.io shall provide services related to the market research based on the requirement of the project of the User, however, flowres.io does not assure any quality of the outcome of the services to the User. flowres.io shall not be responsible for the quality of the work produced and provided to the Users. Fowres.io hires and employs third party vendors for the completion of the User’s task and the User acknowledges the involvement of third-party to receive User data for the work purpose on flowres.io’s platform.

Add-ons

flowres.io provides add-on services like translation, transcription to qualitative projects. We standby our accuracy promises for human transcription, translation and interpretation, however, flowres.io shall not be responsible for the quality and correctness of the auto translation or transcription provided to the Users.

Payments, Incentives, and Third-Party Rewards

flowres.io may, from time to time, facilitate payments, incentives, honorariums, or rewards to Participants, Users, or other third parties through third-party payment instruments, including but not limited to gift cards, digital wallets, vouchers, or similar instruments (“Third-Party Rewards”).

  • Such Third-Party Rewards are issued, governed, and administered solely by the respective third-party issuers, and are subject to their own terms and conditions, validity periods, usage limitations, and redemption policies. flowres.io does not issue, control, guarantee, reload, refund, or extend the validity of any Third-Party Rewards.
  • User acknowledges and agrees that: Third-Party Rewards may be subject to expiration, redemption limits, or usage restrictions imposed by the issuing entity.
  • flowres.io shall not be responsible or liable for any loss, non-redemption, expiration, misuse, suspension, or rejection of such Third-Party Rewards.
  • Any disputes, claims, or issues relating to Third-Party Rewards must be resolved directly with the respective issuer.
  • Where applicable, flowres.io may share limited information with third-party issuers solely for the purpose of processing and delivering such rewards, in accordance with applicable data protection laws.

These terms and conditions apply to Amazon Pay Gift Cards (Gift Cards) issued by Pine Labs Limited, formerly known as Pine Labs Private Limited (“Pine Labs”) under the brand name of Pine Labs and co-branded with Amazon Pay (India) Private Limited (Amazon Pay). Pine Labs is a public limited company organized under the laws of India, and is the issuer of the Gift Cards.You may purchase Gift Cards through various options available on www.amazon.in corresponding mobile site and mobile application ("Amazon.in"), and also use Gift Cards provided to you by third parties in the manner provided hereunder. By purchasing or using a Gift Card, you are agreeing to and accept these terms and conditions.

  • 1. Redemption: Gift Cards may only be redeemed toward the purchase of eligible products on Amazon.in and any other third party merchants that are enabled to accept the Gift Cards. Purchases are deducted from the redeemer's Gift Card balance. Any unused Gift Card balance will remain associated with the redeemers Amazon Pay balance account and applied to purchases, in order of earliest expiration date. If a purchase exceeds the redeemers Gift Card balance, the remaining amount must be paid by credit card, net banking or debit card. No fees or charges apply to Gift Cards. Pine Labs may provide Gift Card purchasers with information about the redemption status of Gift Cards that they purchase or use. Certain merchants may provide you services only on the pre-condition that you allow us to hold balances in your Amazon Pay balance: Gift Card till the service completion by the merchant. However, your prior consent would be taken before holding such balances. In such cases, you agree and authorize us to: (i) hold your balance until service completion; and (ii) fail the transaction if your balance in the Amazon Pay Gift Card has expired at the end of the services.
  • 2. Limitations: Gift Cards, including any unused Gift Card balances, expire one year from the date of issuance. You may request for revalidation of any expired Gift Cards. Upon receipt of such request, the Gift Card may be revalidated after due verification and subject to applicable terms and conditions. Gift Cards may only be purchased in denominations ranging from Rs. 10 to Rs. 10,000 or such other limits as Pine Labs may determine. Gift Cards cannot be used to purchase other gift cards. Gift Cards cannot be reloaded, resold, transferred for value or redeemed for cash. Except as provided hereunder or as per applicable law, amount in your Gift Cards will not be refunded to you under any circumstances. No refund will be provided in cash, at any point of time. Unused Gift Card balances may not be transferred to another users account. No interest will be payable by Pine Labs on any Gift Card or Gift Card balance. Pine Labs make no representation or warranty that Amazon.in will always be accessible without interruption.
  • Amazon Pay reserve the right to set and adjust limits on the number, value, or frequency of Gift Card purchases or claim/redemption by any single customer, account, or payment instrument. Transactions exceeding these limits or conducted in a manner designed to circumvent these limits, may be deemed suspicious and subject to further review. Gift cards have monthly redemption caps within 30-day periods. Attempts exceeding limits will be declined, with remaining balances available for redemption in subsequent months.
  • 3. Fraud: Pine Labs is not responsible if a Gift Card is lost, stolen, destroyed or used without permission. Amazon Seller Services Private Limited (together with Amazon Pay is referred to as 'Amazon') will have the right to close customer accounts and take payment from alternative forms of payment if a fraudulently obtained Gift Card is redeemed and/or used to make purchases on www.Amazon.in.
  • 4. Governing Law and Jurisdiction: These terms and conditions are governed by and construed in accordance with the laws of India. You, Pine Labs and Amazon each agree to submit to the exclusive jurisdiction of the courts at Bangalore. You agree to indemnify Pine Labs and Amazon for all claims brought by a third party against it or its affiliates arising out of or in connection with a breach of any of these terms and conditions.
  • 5. Limitation of Liability: NEITHER PINE LABS NOR AMAZON MAKE ANY WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO GIFT CARDS, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN THE EVENT A GIFT CARD IS NON-FUNCTIONAL, YOUR SOLE REMEDY WILL BE THE REPLACEMENT OF SUCH GIFT CARD. IF APPLICABLE LAW DOES NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
  • 6. Restrictions:
    Gift Card is INELIGIBLE for the following transactions:
    • Digital Books: Kindle-eBooks, Kindle Unlimited Subscriptions, Audible, digital test-prep
    • Amazon Pay Gift Cards
    • Add Money to Balance / Wallet
    • Branded Gift Cards designated Semi-Closed Loop (SCLP) prepaid payment instruments / Closed system prepaid payment instruments
    • Amazon Vouchers
    • App Store Purchases
  • 7.Password Security: You shall, at all times, keep the passwords that are generated by you strictly confidential and not reveal the same to any person or entity.
  • 8. General Terms: The Amazon.in Conditions of Use apply to Gift Cards. Pine Labs reserves the right to change these Gift Card terms and conditions from time to time in its discretion and without prior notice to you. All terms and conditions are applicable to the extent permitted by law.
  • 9. Qwikcilver Contact Information: Website address: www.qwikcilver.com

Participants' Privacy

All personal information obtained from the Participants through the use of the Services or uploaded into our Platform as User Data shall be treated confidentially, shall be used for market research purposes only, and shall not be disclosed to any person or entity outside of the collaborators involved in the study, except with explicit consent from the Participant, or as required by law or by court order. flowres.io may collect such User data for internal evaluation purposes. The privacy policy of the User data on flowres.io are GDPR complaint. flowres.io respects and protects User data to the fullest extent; however, any unexpected data breach at flowres.io or data theft beyond the control of flowres.io shall not be the liability of flowres.io.

Registration

To use and access the Services, you are required to register and you may be required to provide certain information about yourself (such as identification, contact details, etc.) as part of the registration process, or as part of your ability to use the Resources. You agree that any information you provide will always be accurate, correct, and up to date. Failure to provide the information requested will result in a failed registration and no access to the Service.

Access

Subject to User’s compliance with this User Agreement, including User’s payment of applicable Fees, flowres.io shall host and provide the Platform and the Services to User. flowres.io agrees to grant User the right to: (a) access and use both the Platform and the Platform Documentation; and (b) input and upload User Data to the Platform and download the User Data available through the Platform and Services.

User Property

All documents, data, and files provided or uploaded to flowres.io hereunder by User or third parties on its or their behalf in their original format, compilations and derivative works thereof (“User Property”) are and shall remain the exclusive property of User, whether or not specifically recognized or perfected under applicable law.

Confidentiality

Both flowres.io or User may disclose certain information (a “Discloser”) to each other (a “Recipient”) which is considered confidential (hereinafter “Confidential Information”).  Confidential Information means all information whether or not reduced to in writing, related to the business of the Discloser which is (a) disclosed by the Discloser, and (b) is treated as confidential by Discloser or would otherwise reasonably be understood to be confidential under the circumstances.  Confidential Information includes business development plans, strategic plans, personal data, Users, User information, or other information identified or known to be confidential information of the Discloser.

From the date of disclosure, Recipient shall maintain the Confidential Information in confidence and will not use Information in any manner or for any other purpose than the provision of the Services.  Recipient has no obligation with respect to any Confidential Information which is already rightfully known to Recipient; or is or becomes publicly known through no wrongful act of Recipient; or is rightfully obtained by Recipient form a third party without similar restriction; or is independently developed by Recipient without breach of these Terms; or is required to be disclosed by court order, order of a governmental authority, or process of law.

Responsible Use and Conduct

By visiting our website and accessing the information, resources, services, products, and tools we provide for you, either directly or indirectly (hereafter referred to as ‘Resources’), you agree to use these Resources only for the purposes intended as permitted by (a) this User Agreement and (b) applicable laws, regulations and generally accepted online practices or guidelines. Wherein, you understand that:

  • You are responsible for maintaining the confidentiality of any login information associated with any account you use to access our Resources. Accordingly, you are responsible for all activities that occur under your account/s.
  • Accessing (or attempting to access) any of our Resources by any means other than through the means we provide, is strictly prohibited. You specifically agree not to access (or attempt to access) any of our Resources through any automated, unethical or unconventional means.
  • Engaging in any activity that disrupts or interferes with our Resources, including the servers and/or networks to which our Resources are located or connected, is strictly prohibited.
  • Attempting to copy, duplicate, reproduce, sell, trade, or resell our Resources is strictly prohibited.
  • You are solely responsible for any consequences, losses, or damages that we may directly or indirectly incur or suffer due to any unauthorized activities conducted by you, as explained above, and may incur criminal or civil liability.
  • We may provide various tools on our Website and Platform, such as video uploads, blog comments, blog posts, public chat, forums, message boards, newsgroups, product ratings and reviews, various social media services, etc. You understand that generally we do not pre-screen or monitor the content posted or uploaded by users of these various communication tools, which means that if you choose to use these tools to submit any type of content to our Website or Platform, then it is your personal responsibility to use these tools in a responsible and ethical manner. By posting information or otherwise using any of the tools mentioned, you agree that you will not upload, post, share, or otherwise distribute any content that:
    • Is illegal, threatening, defamatory, abusive, harassing, degrading, intimidating, fraudulent, deceptive, invasive, racist, or contains any type of suggestive, inappropriate, or explicit language;
    • Infringes on any trademark, patent, trade secret, copyright, or another proprietary right of any party;
    • Contains any type of unauthorized or unsolicited advertising;
    • Impersonates any person or entity, including any flowres.io employees or representatives.
    • is not related to market research and that has been uploaded without the previous consent from the Participant showing up in such videos, this last item is only applicable for videos that are uploaded to our Platform.
      We have the right at our sole discretion to remove any content that we feel in our judgment does not comply with this User Agreement, along with any content that we feel is otherwise offensive, harmful, objectionable, inaccurate, or violates any 3rd party copyrights or trademarks. We are not responsible for any delay or failure in removing such content. If you post content that we choose to remove, you hereby consent to such removal, and consent to waive any claim against us.
    • We do not assume any liability for any content posted by you or any other 3rd party users of our website.
    • You agree to indemnify and hold harmless flowres.io, parent companies, and affiliates, and their directors, officers, managers, employees, donors, agents, and licensors, from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of this User Agreement or the failure to fulfil any obligations relating to your account incurred by you or any other person using your account. We reserve the right to take over the exclusive defence of any claim for which we are entitled to indemnification under this User Agreement. In such event, you shall provide us with such cooperation as is reasonably requested by us.

Publicity

User hereby consents that, flowres.io may identify you as a User of flowres.io (using its name and logo) and generally describe the products or services it provides to User in its website, promotional materials, presentations, media, press releases and proposals to other current and prospective Users. Users will be entitled to revoke this permission from flowres.io at any given moment.

Compliance with Laws

User hereby agrees to use all data collected and received pursuant to their access and use of the Resources in compliance with all applicable international, federal, state and local laws, ordinances, regulations, guidelines and codes.

Privileges Non-Transferable

You may not transfer your access privileges to any third-parties. You further agree not to disclose your confidential password to anyone.

Limitation Of Warranties

By using our website, you understand and agree that all Resources we provide are “as is” and “as available”. This means that we do not represent or warrant to you that:

  • the use of our Resources will meet your needs or requirements.
  • the use of our Resources will be uninterrupted, timely, secure, or free from errors.
  • the information obtained by using our Resources will be accurate or reliable, and
  • any defects in the operation or functionality of any Resources we provide will be repaired or corrected. Furthermore, you understand and agree that:
  • any content downloaded or otherwise obtained through the use of our Resources is done at your own discretion and risk, and that you are solely responsible for any damage to your computer or other devices for any loss of data that may result from the download of such content.
  • no information or advice, whether expressed, implied, oral or written, obtained by you from flowres.io or through any Resources we provide shall create any warranty, guarantee, or conditions of any kind, except for those expressly outlined in this User Agreement.

Indemnification

User shall indemnify and defend flowres.io and its past, present and future officers, directors, stockholders, attorneys, agents, representatives, employees, predecessors, affiliates, successors, heirs, and assigns from any claim, action, class action, suit or investigation, including any related damage, loss, liability, judgment, deficiency, or cost (including any and all attorneys’ and other fees, costs or expenses incurred in connection with investigating, defending or prosecuting such claim), (collectively “Claims”) brought by any third party to the extent or resulting from: (a) the breach of any warranty or the inaccuracy of any representation made by User herein or any misstatement of a fact or facts herein made by User; (b)  the non-fulfilment of any undertaking, agreement, obligation, covenant or condition of User under the Agreements signed; or (c) the violation by User of the Privacy Policy or this User Agreement.

Limitation Of Liability

In conjunction with the Limitation of Warranties as explained above, you expressly understand and agree that any claim against us shall not exceed any amount paid to flowres.io for the use of our Resources. flowres.io will not be liable for any direct, indirect, incidental, consequential or exemplary loss or damages which may be incurred by you as a result of using our Resources, or as a result of any changes, data loss or corruption, cancellation, loss of access, or downtime to the full extent that applicable limitation of liability laws apply.

Dispute Resolution

Any controversy or claim arising out of or relating to this User Agreement, or the breach thereof, shall be settled by arbitration administered by the __________________________in accordance with its rules. The arbitration hearing shall take place in ________________________ before a single arbitrator. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

Copyrights/Trademarks

All content and materials available on flowres.io, including but not limited to text, graphics, website name, code, images, and logos are the intellectual property of flowres.io, and are protected by applicable copyright and trademark law. Any inappropriate use, including but not limited to the reproduction, distribution, display or transmission of any content on this site is strictly prohibited unless specifically authorized by flowres.io Inc.

Mobile Application - License

flowres.io grants you a revocable, non-exclusive, non-transferable, limited license to install and use a copy of the Mobile Application (“Mobile App”) strictly in accordance with the terms of this License and the User Agreement. You agree that you will not (a) reproduce, modify, distribute, transfer, disclose, or make available to any third party any portion of the Mobile App in any form; (b) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code for the Mobile App and (c) circumvent any technical limitations in the Mobile App or otherwise interfere in any manner with the operation of the Mobile App.

Termination Of Use

You agree that we may, at our sole discretion, suspend or terminate your access to all or part of our website and Resources with or without notice and for any reason, including, without limitation, breach of this User Agreement. If you provide any information that is untrue, inaccurate, not current or incomplete, or flowres.io has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, flowres.io may at its discretion suspend or terminate your account and deny you access to the Service.  You are fully and solely responsible for all activities that occur under your account. You may not share your account or password with anyone else.  Further, you agree to notify flowres.io immediately of any unauthorized use of your password or account or any other breach of security. Any suspected illegal, fraudulent or abusive activity may be grounds for terminating your relationship and may be referred to appropriate law enforcement authorities. Upon suspension or termination, your right to use the Resources we provide will immediately cease, and we reserve the right to remove or delete any information that you may have on file with us, including any account or login information.

Governing Language

For all purposes, this English language version of this Agreement shall be the original, governing instrument and understanding of the parties. In the event of any conflict between this English language version of the Agreement and any subsequent translation into any other language, this English language version shall govern and control.

Governing Law

This website is controlled by myMRPlace, Inc from our offices located in the state of Delaware, USA __________________. It can be accessed by most countries around the world. As each country has laws that may differ from those of the United States of America__________, by accessing our website, you agree that the statutes and laws of the United States of America _________, without regard to the conflict of laws. Furthermore, in any circumstances where the Arbitration Agreement permits the parties to litigate in court, the Parties agree to submit to the personal jurisdiction of the courts located in The United States of America_____________________.

Guarantee

UNLESS OTHERWISE EXPRESSED, myMRPlace INC. EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

Contact Information

If you have any questions or comments about our User Agreement as outlined above, you can contact us at support@flowres.io