Client Backroom
Make Research Interactions More Professional with Client Backroom
flowresAI provides virtual backroom where research interactions are streamed. Access to separate backroom where observers can observe respondents and chat with a moderator without interfering in the meeting discussion. A virtual backroom is a place for collaboration between client and the researcher. Clients can easily share stimulus files with the moderator, and share real-time media.
Different observers can save interesting moments while watching focus groups. Ensures quick retrieval of data.
Why choose flowres for Client Backroom
A virtual backroom is a place for collaboration between the client and the researcher.
Relaxed respondents
Respondents are notified that they are being watched as part of the ethical practice of qualitative research yet not seeing clients constantly as part of the groups can put them at ease.
Better collaboration
Backrooms help the moderators, researchers and participants remain connected with separate chat windows, clients can keep reaching out to moderators as and when needed without disturbing group proceedings.
Features of
Client Backroom
Interpretation (Live translation)
If there is an interpreter arranged, observers can have a choice of listening to the original audio or interpreted audio.
File sharing
Observers can easily share real-time media with the moderators to guage quick participant reaction to various stimulus and ideas. Vast majority of file sizes supported.
No restriction on number of observers
Unlimited observers can join the backroom and be part of the meeting.
Eureka moments
Bookmark your favorite moments to visit them later. Download 30 second clips for each saved eureka moments.
Simplify your workflow, boost team collaboration, and cut down on repetitive tasks with flowres
Combine Zoom's reliable video conferencing abilities with latest in AI.
~ Improved Collaboration
Unlimited users for each project. Let all the project members including external suppliers foster and improve collaboration. Simplify your workflow, boost team collaboration, and cut down on repetitive tasks for smoother project execution.
~ Live Support
24 x 5 chat based support with 1 min of average response time.
Premium support with respondent coordination available at an affordable price of 50 USD for IDIs and 125 USD for FGDs.
FAQ's
Please check if your question has been answered here before emailing us! We'd love to chat, but this saves our time and yours!
How secure is flowres?
flowres is ISO 27001: 2022 certified, which is gold standard in Information security. All the data is stored and maintained as per GDPR and HIPAA compliance standard across Amazon Web Servers.
How secure is my data?
We are GDPR Compliant, HIPAA Compliant and SOC2 Compliant. All the analysts work only on our platform. That means we dont have to give out the audio and later get delete confirmation. We create NDA and Subprocessing agreement with all the vendors that we work with.
Why not just use Zoom, Teams or Google meet?
Zoom, Teams and Google meet are great. (So, great that rather than developing our own platform, we decided to use Zoom). But they are just video conferencing platforms. Video conferencing is important but just one need of Qual process. flowres provides Backroom, Accurate automated transcription across multiple languages , Incentive processing in 200 countries, Eurkea moments, Note taking, Tagging, Video clipping and reel making as well as Text Analytics and Summary capabilities apart from value added services like tech checks, respondent reminders, consent forms collection and many more.
What models do you use?
We use GPT 4 as a base.
What is your pricing?
Our pricing for ‘ Pay as You go’ plan starts from 45 USD per hour for the Transcription+ Q & A.
Do you offer subscriptions?
Yes. Depending on your requirement you can choose the bundled hour package from us.
How many languages can you handle?
We can handle English and other 26 primary language with decent accuracy.