Iterate with confidence – test concepts, prototypes and packaging faster

flowres adds a Qualitative Research layer to Zoom/Teams/Meet, so product, UX/CX and R&D teams can capture clearer signals, compare versions and move from interviews to evidencebacked recommendations in hours.

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What use-cases clients use flowres for

  • FMCG/CPG: test concept desirability, check pack comprehension, refine claims lingo.
  • Retail/Tech: set onboarding flows, check feature adoption.
  • Finance/Healthcare: cover sensitive topics with audioonly observers and PII redaction.
  • Built for today’s product builders

    flowres slots right in, for teams already using Zoom/Teams/Meet for user feedback on concepts/ packaging/ ads/ products/ claims.

    Respondents stay on their familiar Zoom/Teams/Meet apps, Stakeholders observe discreetly in a Client Backroom equipped with internal chat, Interpreters feed observers with consumer verbatims. And you capture exact reactions that matter, turn transcripts into concise answers you can trace back to the clip.

    Net-net: Version-to-version clarity, minus the sprint slow-down.

    How it works

    Plan & set up Invite

    Use our Participation Management feature to share a meeting link, handle reminders and tech checks; across all participants – moderator, interpreter, observers, participants and your colleagues.

    Run the sessions Screenshare

    Moderators focus on the conversation in the session room. Observers use Backroom chat to send questions to Moderator. When a “meh” or “wow” moment happens, they hit the ‘Save moment’ tab, to build a reel..

    Analyze & share AI

    Transcripts are generated with accurate custom vocabulary (eg. ingredient names, clinical terms) and PII redaction. Ask AI Q&A for usability issues, desirability nuances or user-language. Run cross-tabs across versions/ segments in an Analysis Grid, then export clips and a onepager for your internal reporting.

    Why Product & R&D teams choose flowres

    Enterprise-ready
    Suitable for privacy-sensitive and high-regulation businesses; with Role-based access, PII redaction and data that is not used to train LLMs.
    Lower friction
    No new meeting platform for respondents. Observers stay private; moderators aren’t juggling side-chats on random apps.
    No-confusion, version-to-version comparison
    Line up A/B/C variants against audience segments in an analysis grid. Spot patterns quickly; carry forward learnings to the next sprint.
    Clear answers, with supporting evidence
    AI Q&A returns direct answers with verbatim citations and deep links to the exact timestamp. So that Engineers and PMs can “see the moment,” not just read a note.

    What a typical testing sprint looks like on flowres

    Monday
    AM
    • Hypotheses finalized
    • Sessions scheduled & invites sent
    • Backroom roles assigned (moderator, observer, interpreter)
    Tuesday
    All day
    • Two IDIs + one triad conducted
    • 12 "Save Moments" clipped
    • 3 clarifications routed to moderator in real-time
    Wednesday
    AM → PM
    • AI Q&A identifies usability issues and desirability cues (by gender/segment)
    • Analysis grid shows Version 2 as most appealing — reasons surfaced
    Thursday
    AM
    • 3-minute reel + 1‑pager created
    • Shared & reviewed with stakeholders
    • Decision: Ship V2 as-is; retain V3 for next sprint

    flowres capabilities Brand & Advertising teams love

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    Participation management

    Single platform for invites, reminders, tech checks, video/ transcript import

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    Observer backroom

    Internal chat
    Audio only (optional)

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    Save Moments & Reel-making

    In-the-moment evidence capture; so you can package the story in minutes.

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    Interactive transcripts

    Custom vocabulary
    PII redaction
    human proof-checked (optional)

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    AI Q&A & analysis grids

    Synthesis of issues voiced by participants
    At a glance – what works/ what does not, across segments/versions

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    Agentic 5

    They plan, tag, analyze, validate and quote… so you can spend more time thinking, less time coding and clicking.​

    Testimonials

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    Dean Stephens
    Happy Talk Research
    "There's very simple, easy to use AI-powered queries and summaries. Unlike some other platforms, flowres provides results in both a chat-based text format and an Excel-like grid, catering to different analysis needs. Easy one-click citations of insights and quotes with visual highlights of the exact quote so you can see exactly what contributed to the summary. There are some areas for improvement, such as the need for a easier upload process and the addition of download capabilities. Recent updates have already addressed some of these limitations. "
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    We are members of leading market research organizations

    Case Studies

    Case Study
    Driving 72% Cost Efficiency in Online Qualitative Fieldwork

    A mid size, technology-focused market research agency was grappling with high costs of online fieldwork execution. With covid-19 a lot of fieldwork had already moved online. When fieldwork moved online...

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    Case Study
    Unlocking Patient Insights using Qualitative Research Platforms in Healthcare

    Consumer insight platforms are not a new phenomenon. Yet, newer industries are discovering their potential, every day. Read on to see how companies use consumer insight platforms to up their insight-generation game.

    Read more
    Case Study
    Optimizing Incentive Distribution for Healthcare Research

    Conducting healthcare qualitative research in diverse regions can present unique challenges, especially when it comes to distributing incentives to doctors and patients. A prominent India based healthcare research organization...

    Read more

    👋 24 x 5

    Live Tech Support

    We know there is a lot at stake when you conduct focus group. Flowres is intuitive and self-serve. Yet if you need, our support engineers can be made available on demand

    Improve Team Collaboration with flowres

    Automatic Transcription Languages We Support

    FAQ's

    Please check if your question has been answered here before emailing us! We'd love to chat, but this saves our time and yours!

    No – respondents and your teams stay on Zoom/Teams/Meet. flowres layers on top of it, a backroom, AI transcription & analysis and reel-making.

    Yes – Backroom keeps observers off the moderator-participant call; moderator sees their prompts privately. Audio-only option available.

    Yes – each insight can be traced back to verbatim text and the exact video timestamp.

    Yes – you can upload recordings or transcripts, to use the same grids and reels.

    Book a 20min demo/ See product-testing in action